Scope
Covers coaching programs, memberships, VIP intensives, and digital products sold by Alliance 360, LLC.
Coaching Programs (12-Week / 6-Month):
- 7-day cooling-off period or until the first coaching session occurs, whichever comes first. Full refund within that window upon written request.
- After your first session or after 7 days (whichever occurs first), tuition is non-refundable.
- Payment plans: all scheduled installments remain due per your agreement.
Memberships / Subscriptions:
- Cancel anytime; cancellation is effective at the end of the current billing period.
- No pro-rated refunds for partial months.
VIP Strategy Intensives:
- Reschedule with 72-hours’ notice at no fee (one reschedule allowed).
- Cancellations within 7 days of the session: 50% cancellation fee.
- No-shows or same-day cancellations are non-refundable.
Digital Products (workbooks, journals, templates):
- Due to instant access, all sales are final. If a file is corrupted/duplicate purchase occurs, contact us within 7 days for a working replacement or store credit.
Chargebacks & Disputes:
- Please email us first so we can help. Unresolved disputes may be contested with signed agreements, portal access logs, and communications.
How to Request:
Email [email protected] with your name, purchase email, and order details.